The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish professional relationship with the client
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Evaluate practice to maintain a high standard of client service Completed |
Evidence:
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Identify and respond to special needs of clients Completed |
Evidence:
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Use effective communication with clients Completed |
Evidence:
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Encourage clients to voice queries and/or fears and address these appropriately Completed |
Evidence:
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Take into consideration cultural and personal factors when consulting or interacting with clients Completed |
Evidence:
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Exercise discretion and confidentiality appropriately, outlining and explaining to clients boundaries of confidentiality as required Completed |
Evidence:
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Define and apply boundaries of the practitioner/ client relationship Completed |
Evidence:
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Provide effective response to client enquiries
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Present relevant information clearly and comprehensively and in sufficient detail to meet the needs of the enquirer Completed |
Evidence:
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Select appropriate modes of communication to suit the enquiry and the purpose and context of the enquiry Completed |
Evidence:
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Identify and acknowledge enquirer's expectations Completed |
Evidence:
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Discuss any unresolved concerns or issues with enquirers Completed |
Evidence:
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Make appointments for clients according to workplace guidelines Completed |
Evidence:
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Respond effectively to difficult or challenging behaviour
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Plan responses to difficult or challenging behaviour and manage appropriately Completed |
Evidence:
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Maintain professional integrity at all times Completed |
Evidence:
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Use basic counselling skills as required to facilitate treatment
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Determine need for basic counselling Completed |
Evidence:
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Provide basic counselling to facilitate treatment/ services when necessary and in accordance with practice specific guidelines Completed |
Evidence:
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Record details of services provided according to workplace guidelines Completed |
Evidence:
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